Incident Response
Master Incident Response through Automated Playbooks
Playbooks automate the manual steps you’d typically take when an incident triggers so tasks are completed quicker and accurately without anyone's constant oversight.
Some actions to automate
A comprehensive list of actions available for automation.
War Rooms (Instant conference calls)
Automatically initiate conference calls through video integrations. Spike alerts responders and directly connects them, eliminating confusion about call locations and saving critical response time
-
Google Meet
-
Permalinks
-
Zoom (coming soon)
Trigger external scripts
Trigger external scripts using outbound webhooks, supporting GET, PUT, and POST requests with secure secrets in headers for enhanced security. Some examples::
-
Restart services
-
DB backups
-
Isolate incidents
-
Run Git workflows
Ticketing integrations
Automatically create issues on project management platforms directly from the dashboard or upon incident occurrence
-
JIRA
-
Linear
-
Click Up
Automated Status pages
Beyond managing incidents internally, clear communication with customers and stakeholders is crucial for transparency. Use Playbooks to automate status page updates and maintain consistent external communication.
-
Create incidents
-
Resolve incidents
-
Notify subscribers
Integrations
Spike integrates seamlessly and works with your stack. New integrations are released frequently and user requests are given high priority.
There is also support for creating incidents via custom webhooks and emails.
Explore 80+ Integrations